When will my order ship?

We will process and ship orders placed Monday through Friday before 2pm CT typically within 48 hours. Orders placed on weekends will be processed within 48 hours on the next business day. Holiday orders and Black Friday orders are processed as quickly as possible and may take up to 5 business days to ship from our headquarters. You will receive a confirmation email or text after you place your order as well as a confirmation after your order has shipped. Any order valued over $500 from a first-time customer will have complimentary signature confirmation added to it to ensure it's safe arrival. 

Please keep in mind: once an order is packaged and dropped at the postal service by our team, delivery times can vary based on weather, distance from our store, and holidays. Even paying for priority shipping is not guaranteed by USPS. We do our absolute best to ship as quickly as possible to satisfy our customers but cannot control the USPS delivery schedule. 

Return Policy

Any product purchased from littlecrownsandcapes.com that you are unsatisfied with and is in new/unworn/unwashed condition may be refunded for the full purchase price (to the original payment method) or exchanged within 30 days. Customer is responsible for all shipping charges. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Please note:

• Exchange or return of products which have been discontinued at littlecrownsandcapes.com will be eligible for store credit only.
• Little Crowns & Capes reserves the right to refuse to process a return, based on the condition of the returning product.
  
• Items purchased as a gift and returned will be either exchanged, or refunded to the original purchaser, not the gift recipient.

Which items are final sale?

• All international orders, purchases made during Black Friday week, and any items discounted by more than 40% are final sale.

What happens if I find a defect in my Little Crowns & Capes item?

If your item becomes defective or damaged due to a manufacturing defect within the first 3 months, we will gladly help you replace the item. You must email a picture of the defect and proof of purchase to team@littlecrownsandcapes.com 

Help! I entered an incorrect shipping address.

If you enter an incorrect shipping address, contact customer service at team@littlecrownsandcapes.com right away. Please include your order number along with the correct shipping address you would like to use. Little Crowns & Capes is not responsible for package deliveries affected by an invalid or old address provided by the customer. If it is too late to change an address, you can intercept your package through USPS directly. You will be able to do this once your tracking shows that the package is in transit.

What happens if my package is lost in the mail?

Please contact us at team@littlecrownsandcapes.com if you have not received your order and/or there have not been any updates on the tracking. We want to help you find your package and will submit a "Lost Package" request with USPS. Little Crowns & Capes is not liable for lost or stolen packages.

Are Little Crowns & Capes pajamas treated with fire retardant chemicals?

We do not treat our pajamas with fire retardant chemicals. Our pajamas are designed to fit snuggly and comfortably. They meet all safety standards without using chemical treatments. Every pajama set is rigorously tested to ensure it's free from harmful substances, including lead and flame retardants, and are compliant with all CPSC regulations.

Why does Little Crowns & Capes recommend a snug fitting pajama?

Our pajamas are designed to be tight-fitted because we don't put any flame retardant chemicals on them.  Because of this, we have to adhere to strict CPSC (Consumer Product Safety Commission) regulations requiring snug fitting clothing for sleepwear. The goal is to be snug enough to not allow any extra air flow, but not tight enough to be uncomfortable.

Are your products OEKO-TEX certified?

Every single one of our products is OEKO-TEX certified. This means that every component comprising our clothing and blankets have undergone a series of rigorous testing to ensure that they have not been contaminated by or in contact with a list of 350 toxic chemicals that are common potential hazards. This is done for the health and safety of our customers and their precious little ones and is a standard we will continue to uphold with each of our items. 

International Shipping

The customer is responsible for ANY & ALL Import duty/Taxes/VAT Charges that YOUR country may impose on you for purchasing merchandise from outside of your country. Please be aware of these charges and amounts for your individual country PRIOR to making a purchase. Customs for your country could hold your package for VAT charges and will not release the package to you until you pay this charge, so we feel it is important to be aware of these fees/charges ahead of time.

Where is Little Crowns & Capes located?

We have a physical storefront and warehouse in Jackson, Missouri. Our boutique address is 2941 East Jackson Blv, Suite D, Jackson MO. Please check out our google page for up to date storefront shopping hours here.

A little extra care goes a long way. 

• GO EASY ON THE DETERGENT. Use a minimal amount of gentle detergent when washing your bamboo garments.
• WASH WITH LIKE FABRICS. Avoid snags by washing your bamboo with other like fabrics, avoiding zippers, denim, etc.
• WASH ON GENTLE CYCLE. Use cold water and wash on a gentle or quick was cycle. 
• HANG TO DRY. Avoid extra heat that could shrink your bamboo garments. Hang or line dry, or use low heat settings with your dryer.